Privacy Policy

Under the General Data Protection Regulation (GDPR), we have a legal duty to protect any personal data we collect from you and to be transparent about what purposes we use it for.

 

In this explanation, personal data refers to any information relating to an identifiable person who can be directly or indirectly identified.

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way such as name, postal address, telephone number and email address. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

How do you collect information?

We collect personal data about you to process any request you make through our website. As part of the process, we collect personal information you give us such as your name, address and email address. When your personal data is voluntarily given it will be used for the specific reasons stated above only.

Why do you collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the services we offer.

  2. To provide our users with ongoing customer satisfaction..

  3. To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partner

  5. We may use to provide and improve our respective services.

  6. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We will never share your personal data with external companies, or sell the information on.

How do you communicate with your site visitors?

We may contact you to notify you to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email and telephone. We may do this by using the personal information you volentarliy supply us via the 'Contact Us' page. You can request to opt out of this service at any time.

How do we use Cookies?

Our website uses a cookie and tracking tools. Our website also uses Google Analytics. Google Analytics is a tool that allows the behaviour of users on a website to be analysed, to help a website owner to provide the best user experience. Google Analytics generates cookies that identify whether you've visited the website before, which pages you visit etc. These cookies cannot be used to identify individuals; they are used for statistical purposes only and the data never shows any confidential information. The data itself is only visible to the website owner, the website provider Tincan and the relevant team at Google.

This website includes functionality to interact with social media websites such as Facebook and Twitter. This services that allow interaction with a wide range of third party social media websites.  You should be aware that those sites may too set cookies while you're using this website, again to improve functionality. Yellow Mouse Studios Ltd is not responsible for these third party cookies and you have the option not to enable them although this may affect functionality.  For more details please consult the privacy policies of the various services in question.

This website includes video/audio content from You Tube or Vimeo you should be aware that those sites may set cookies while you're using this website, again to improve functionality. Yellow Mouse Studios Ltd is not responsible for these third party cookies and you have the option not to enable them although this may affect functionality.  For more details please consult the privacy policies of the various services in question.

In direct relation to our website, you can restrict or block the cookies used by the website through your browser settings but this will impact your user experience. The Help function within your browser should tell you how.

Essential cookies

In order to keep track of your order it is essential that we store a "session cookie" on your computer. This cookie will last for 24 hours.

A session cookie is a cookie that is erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer. 

 

Other Websites

 

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

How can you withdraw your consent?

 

If you don’t want us to process your data anymore, please contact us at info@yellowmousestudios.co.uk 

Changes to our privacy policy

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@yellowmousestudios.co.uk